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RETURN AND REFUND POLICY
At Raider Originals we always want you to be happy with our products and services. Because of the uniqueness of some of the products we sell or how they are manufactured not all returns are created equal. The following outline of our Return Policy will hopefully help clarify any questions you may have.
Within the first 7 days of receiving your item(s), if you have any issues or questions the first step is to contact us at customerservice@raideroriginals.com. Please do not return the item without contacting us first. We will be unable to provide a refund for any items returned without first receiving authorization from our Customer Service team.
Original Artwork
Original artwork from Raider Originals are one of a kind and therefore we unfortunately will not be able to provide a refund for any purchases. Original artwork is sold “as is” and is considered final sale.
Apparel and Accessories
We currently partner with “print on demand” manufacturers. This means your item is custom created at the time you place the order with us and is made just for you. This, unfortunately, means that in most cases we will not be able to provide a refund for your purchase.
If any of the items you receive arrive damaged, defective, or is something you did not order, please contact us as soon as possible. In these instances, we should be able to have a replacement item sent to you at no additional cost. We will need a photo of the damaged item and a copy of the packing slip attached to the email sent to our Customer Service team.
Updated December 29, 2020